Cycle Sports Center-Orlando, FL

apkkfx400 · May 22, 2006, 02:44:27 PM

Took in my '05 Kawasaki KFX to Cycle Sports Center, Orlando (dealer from whom I purchased it from) for a concern with the clutch cover corroding due to a reaction between the coolant and magnesium clutch cover that came on the 2005-06 kfx400 models. I originally initiated my concern with Kawasaki who advised to take it to the dealer I purchased it from. Took approx. 6wks, but Kawasaki participated in 100% of the repair-parts and labor, even threw in an oil change and coolant service on the warranty claim. :Clap.gif Good job to Kawasaki and Cycle Sports Center!!!!

Mark

Ida_Mann · May 22, 2006, 03:01:43 PM

did the shop have your quad for 6 weeks?

Id@

trx-250kid · May 22, 2006, 08:48:41 PM

Thats good that they gave u the free oil change..

apkkfx400 · May 23, 2006, 07:57:16 AM

Quote from: Ida_Mann on May 22, 2006, 03:01:43 PM
did the shop have your quad for 6 weeks?

Id@

yup. They had to wait for the clutch cover to come in-it was on a national backorder. Believe me, it was killing me when we were having a few good weekends of weather-especially when it was under 80-85f degrees!! But it's better fixed than finding out when the coolant would have mixed in with the oil! Working in the automotive industry I can understand a national backorder-they suck, for the customer and for the dealer!!

Ida_Mann · May 23, 2006, 08:21:54 AM

just wanted to be clear on that,,,if you had to wait 6 weeks for the place to work on the quad I would not be happy, but since it was not their fault, I guess they did you right.

Id@

eric · May 25, 2006, 01:50:59 AM

Hey Mark,
I gotta give a hats off to Cycle Riders Suzuki in Longwood to. They had my z400 for a month but they also replaced the the same part for free and did not charge me for labor or coolant.

apkkfx400 · May 25, 2006, 02:56:50 PM

Eric, a few of us are heading to Hardrock in Ocala this Sunday-let me know if you're interested!

Honda328i · May 28, 2006, 01:31:12 PM

I give them a :ThumbsUp.gif too for the fast job of mounting my new tires on my rims.